Caley Taylor
About Caley Taylor
Caley Taylor serves as the Enterprise Customer Success Manager at Gravity Sketch in New York, where she has worked since 2022. With a background in fashion design and customer success, she has held various roles in the industry, including positions at CLO Virtual Fashion Inc. and YMA Fashion Scholarship Fund.
Work at Gravity Sketch
Caley Taylor serves as the Enterprise Customer Success Manager at Gravity Sketch, a role she has held since 2022. Based in New York, New York, she focuses on enhancing customer satisfaction and retention through effective management of customer relationships. In this position, she collaborates with cross-functional teams to streamline customer experiences and contribute to product improvements. Her responsibilities include analyzing user data and feedback to drive continuous reflection and innovation in product and process workflows.
Previous Experience in Customer Success and Design
Prior to her current role, Caley Taylor worked at CLO Virtual Fashion Inc. as a 3D Designer, where she transitioned to the position of 3D Design Team Lead in Customer Success. Her tenure at CLO lasted from 2017 to 2022, during which she led software implementation projects at Fortune 500 companies. Additionally, she served as a YMA Scholar Mentor at YMA Fashion Scholarship Fund from 2017 to 2022, providing guidance and support to aspiring fashion professionals.
Education and Expertise
Caley Taylor holds a Bachelor of Arts (B.A.) in Fashion/Apparel Design from Kent State University. She also studied Sustainability Studies at the University of the Arts London. Her educational background equips her with a strong foundation in design principles and sustainability practices, which she applies in her professional roles. Her expertise includes developing scalable enablement programs that enhance customer empowerment and drive community engagement.
Internships and Early Career
Caley Taylor began her career with various internships in the fashion industry. She interned at Bibhu Mohapatra and Calvin Klein in 2014, gaining valuable design experience. Earlier, she worked at The Donna Karan Company, LLC. and JBK Associates International, Inc. in 2012. These roles allowed her to develop practical skills in design and merchandising, contributing to her professional growth in the fashion sector.
Volunteer Experience
In 2012, Caley Taylor volunteered at IMG during the Mercedes-Benz New York Fashion Week. This experience provided her with insights into the fashion industry and event management. Her involvement in volunteer work complements her professional experience, showcasing her commitment to the fashion community and her willingness to contribute to industry events.