Danielle Thomas
About Danielle Thomas
Danielle Thomas is a Revenue Recovery Specialist with extensive experience in customer service and outreach roles. She has worked in various organizations, including Gravy and Walt Disney World, and holds a Bachelor's degree in History from Liberty University.
Work at Gravy
Danielle Thomas has been employed at Gravy as a Revenue Recovery Specialist since 2021. She works remotely and has accumulated three years of experience in this role. Her responsibilities include managing revenue recovery processes and ensuring customer satisfaction through effective communication and problem-solving.
Previous Experience
Prior to her current role at Gravy, Danielle worked in various positions that contributed to her professional development. She served as a Member Service Representative at Truliant Federal Credit Union for nine months from 2018 to 2019 and briefly in 2021. Additionally, she gained experience at Walt Disney World as a Cast Member from 2019 to 2020. Her earlier roles included positions as an Outreach Intern at Daystar Church in 2018 and as a Nanny and Administrative Assistant at Preferred ChildCare from 2015 to 2016.
Education and Expertise
Danielle holds a Bachelor's degree in History from Liberty University. Her educational background, combined with her extensive experience in various SaaS platforms, equips her with the skills necessary to navigate different technological environments effectively. She demonstrates strong organizational skills and adaptability, particularly in fast-paced start-up and scale-up settings.
Community Involvement
Danielle actively serves her local church and community, reflecting her commitment to relationship building and helping others. Her empathic nature is highlighted by her classic enneagram 2 personality, which emphasizes her passion for supporting those around her. This dedication to service is evident in her previous roles, including her time as a Summer Camp Counselor with the Girl Scouts of the USA.
Skills and Attributes
Danielle possesses a strong ability to handle confidential information with care, ensuring customer trust and satisfaction. Her organizational skills and adaptability are key attributes that enhance her performance in her current role and previous positions. She has demonstrated her capability to thrive in diverse work environments, contributing positively to team dynamics.