Maria Harlan
About Maria Harlan
Maria Harlan is a Client Success Manager at Gravy, where she has worked since 2022. She has a diverse background in retail and customer service, with previous roles at lululemon, Whole Foods Market, and Core & Main.
Current Role at Gravy
Maria Harlan serves as a Client Success Manager at Gravy, a position she has held since 2022. In this role, she focuses on ensuring client satisfaction and fostering strong relationships with customers. Her work involves understanding client needs and delivering tailored solutions to enhance their experience with the company. Based in Denver, Colorado, Maria contributes to Gravy's mission by leveraging her extensive background in customer service and account management.
Previous Experience in Retail and Customer Service
Maria Harlan has a diverse background in retail and customer service. She worked at lululemon as a Retail Sales Merchandiser from 2013 to 2015 in the Greater Denver Area. Prior to that, she was a Customer Service Supervisor at Whole Foods Market from 2009 to 2011 in Denver, Colorado. Additionally, she held the position of Lead Merchandiser at Forever 21 from 2010 to 2013 in Tucson, Arizona. These roles provided her with valuable experience in managing customer interactions and enhancing sales performance.
Experience in Account Management
Maria has significant experience in account management, having worked at Core & Main from 2018 to 2022 as an Account Manager in the Denver Metropolitan Area. In this role, she was responsible for managing client accounts and ensuring their needs were met effectively. She also served as a Business Development Representative at Evolve for a brief period in 2019, where she focused on developing new business opportunities.
Educational Background
Maria Harlan has a solid educational foundation. She studied at Colorado State University, where she earned a Bachelor of Applied Science in Specialized Sales, Merchandising, and Marketing Operations. Additionally, she completed her training at the Nutritional Therapy Association, achieving the status of Nutritional Therapy Practitioner in 2019. Her education has equipped her with skills applicable to both customer service and nutritional therapy.
High School Education
Maria attended Ponderosa High School, where she completed her General Studies and earned a Diploma of Education from 2000 to 2005. This foundational education set the stage for her subsequent academic and professional pursuits.