Abby Von Allmen
About Abby Von Allmen
Abby Von Allmen is a Digital Implementation Specialist at Great Minds, where she has worked since 2020. She has a diverse background in customer relations and engagement, with previous roles at Hiptipico and Spangler Candy.
Work at Great Minds
Abby Von Allmen has been serving as a Digital Implementation Specialist at Great Minds since 2020. In this role, she focuses on the digital implementation of educational resources and tools, ensuring effective integration and user support. Prior to her current position, she worked as a Customer Success Representative at Great Minds for 10 months, where she contributed to enhancing customer experiences and resolving inquiries.
Previous Experience
Before joining Great Minds, Abby held various positions that contributed to her expertise in customer relations and engagement. She worked as a Customer Relations Manager at Hiptipico from 2017 to 2019 in Panajachel, Guatemala, where she managed customer interactions and improved service delivery. Additionally, she was a Consumer Engagement Specialist at Spangler Candy from 2016 to 2017, focusing on customer engagement strategies.
Education and Expertise
Abby Von Allmen studied at Michigan State University, where she earned a degree in Arts and Humanities from 2012 to 2016. During her time at the university, she achieved a Residential College in the Arts and Humanities, which provided her with a strong foundation in critical thinking and communication skills. This educational background supports her roles in customer relations and digital implementation.
Early Career Background
Abby's early career includes various roles at Spangler Candy, where she worked as a Store Clerk and Tour Guide from 2010 to 2013, and as a Human Resources Department Intern for three months in 2012. She also served as a Peer Advisor at Michigan State University from 2015 to 2016, assisting fellow students with academic and career guidance. These experiences contributed to her development in customer service and interpersonal skills.