Haifa Shalabi
About Haifa Shalabi
Haifa Shalabi is a System Engineer at Great Minds in Washington, D.C., where she has worked since 2021. She has a strong ability to assess technical issues and effectively delegate tasks, drawing on her extensive experience in information technology support.
Work at Great Minds
Haifa Shalabi has been employed as a System Engineer at Great Minds since 2021. In this role, she applies her technical expertise to manage and resolve system-related issues. Her responsibilities include determining when to personally address technical challenges and when to delegate tasks to other team members. This approach enhances efficiency and ensures that technical problems are handled effectively.
Previous Experience in IT Support
Before joining Great Minds, Haifa Shalabi worked at Abt Associates as an Information Technology Support Specialist from 2020 to 2021. In this position, she provided technical support and assistance to users. Additionally, she served as an Information Technology Support Technician at DMV IT Solutions for nine months in 2020, where she further developed her skills in IT support and troubleshooting.
Education and Expertise
Haifa Shalabi holds an Associate's degree in System, Networking, and LAN/WAN Management from New Horizons, which she completed from 2005 to 2007. She also obtained a High School Diploma from Manarat Al-Sharqiyah between 2003 and 2005. Her educational background provides a solid foundation for her technical skills and judgment in fast-paced environments.
Technical Skills and Judgment
Haifa Shalabi possesses strong technical judgment, which she applies in her role as a System Engineer. Her ability to assess when to handle technical issues personally and when to delegate tasks contributes to effective team dynamics. She is passionate about leveraging her technological expertise to support operations in demanding environments, ensuring that systems function smoothly.