Jonathan White
About Jonathan White
Jonathan White serves as the Diversity, Equity, and Inclusion Manager at Great Minds, where he has worked since 2020. He has a background in project management and process improvement, having previously held roles at Capital One and Bank of America.
Work at Great Minds
Jonathan White has served as the Diversity, Equity, and Inclusion Manager at Great Minds since 2020. In this role, he has focused on enhancing the corporate culture by prioritizing the impact on people over financial metrics in project management. His initiatives aim to foster an inclusive environment that supports diverse perspectives within the organization.
Previous Experience
Before joining Great Minds, Jonathan White worked at Capital One as a Principal Process Manager in the Commercial Bank division from 2013 to 2018. He was responsible for client readiness and associate development. Prior to that, he held the position of Teller Operations Specialist at Bank of America from 2003 to 2008 and served as an Assistant Manager at TD from 2008 to 2013.
Education and Expertise
Jonathan White earned a Bachelor of Science (B.S.) in Accounting from Montclair State University, where he studied from 2012 to 2015. His educational background provides a solid foundation for his professional roles, particularly in process management and organizational development.
Achievements in Process Improvement
Jonathan White has implemented significant process improvements throughout his career. He designed a Salesforce adoption strategy that achieved a 100% usage rate among over 500 associates, streamlining workflows by reducing more than 400 internal processes. Additionally, he established a training program that improved the success rate of new hires by 10% through enhanced onboarding and career development initiatives.
Communication and Initiative Management
At Great Minds, Jonathan White developed a one-channel communications model to enhance information accessibility for associates. He also launched a weekly change forum that discusses up to 20 initiatives per month, which has improved visibility and management of organizational projects and initiatives.