Swathi Padala
About Swathi Padala
Swathi Padala is a Salesforce Administrator Lead with extensive experience in IT operations and project management. She has a Master's degree in Information Systems from George Mason University and has held various roles in organizations such as Infosys, K12, and Discovery Education.
Current Role at Great Minds
Swathi Padala serves as the Salesforce Administrator Lead at Great Minds, a position she has held since 2019. In this role, she is responsible for managing Salesforce operations and ensuring optimal performance of the platform. Her work contributes to the overall efficiency of the organization in utilizing Salesforce for various business processes. She operates within the Washington D.C. Metro Area.
Previous Experience in IT and Salesforce
Swathi Padala has a diverse background in IT and Salesforce administration. She worked at Discovery Education as a Salesforce Administrator/Business Analyst from 2016 to 2019. Prior to that, she was employed at K12 as a Salesforce.com Administrator/Business Analyst for 10 months in 2015. Her career began at Infosys, where she worked as a Systems Engineer from 2010 to 2012. Additionally, she held roles at coServe Solutions and George Mason University, further enhancing her expertise in Salesforce and IT operations.
Educational Background
Swathi Padala holds a Master's degree in Information Systems from George Mason University, where she studied from 2014 to 2015. She also earned a Bachelor of Engineering in Computer Science from Muffakham Jah College of Engineering and Technology, completing her studies from 2006 to 2010. Her foundational education includes attendance at Nasr Public School and Gitanjali Public School, where she developed her early academic skills.
Technical Skills and Expertise
Swathi Padala possesses extensive technical skills, particularly in IT operations and database management. She has experience with JIRA Administration, SQL Server Development, and reporting services such as SSIS, SSRS, and SSAS. Her proficiency in JAD Facilitation and technical writing supports effective communication within IT projects. Additionally, her involvement in coding or software development projects is indicated by her GitHub profile and Salesforce Trailhead profile.