Tessa Canton (She/Her)
About Tessa Canton (She/Her)
Tessa Canton is a Customer Success Manager at Greenback Expat Tax Services, where she has worked since 2022. She specializes in supporting international tech startups and has a background in English Literature and History from the University of KwaZulu-Natal.
Current Role at Greenback Expat Tax Services
Tessa Canton serves as a Customer Success Manager at Greenback Expat Tax Services, a position she has held since 2022. In this role, she focuses on enhancing customer experiences and ensuring satisfaction for a global client base. Tessa previously worked as a Customer Success Champion and CSC Team Lead at the same company, demonstrating her commitment to customer success and her ability to lead teams effectively.
Previous Experience in Customer Success
Tessa has a diverse background in customer success roles. She worked at Impact Radius, Inc. as a National Accounts Success Associate and Customer Success Specialist from 2016 to 2017. Additionally, she has experience as an Administrative Assistant at ROAG (Race Organisers Admin Group) and has held various roles that contributed to her skills in optimizing customer experiences using CRM platforms.
Educational Background
Tessa earned her Bachelor of Arts (B.A.) degree from the University of KwaZulu-Natal, where she studied English Literature and History from 2012 to 2014. Prior to that, she completed her National Senior Certificate at Pietermaritzburg Girls' High School from 2006 to 2010. Her educational background provides her with a strong foundation for her professional endeavors.
Specialization in International Tech Startups
Tessa specializes in working with international tech startups, leveraging her skills to support a global client base. Her experience in analyzing customer behavior and utilizing data to improve customer journeys positions her as a valuable asset in fast-paced environments. Tessa actively seeks opportunities to enhance her skills in UX and CX design.
Adaptability and Passion for Design
Tessa has demonstrated adaptability across various industries, thriving in fast-paced environments. Her passion for UX and CX design drives her to continuously seek opportunities for professional growth. This commitment to enhancing customer experiences is evident in her work and her proactive approach to learning.