Nikhil Singh
About Nikhil Singh
Nikhil Singh is an operations and business professional with experience in product operations and customer relationship management. He currently works at GroMo in Gurugram, Haryana, and has a background in business administration and biological sciences.
Work at GroMo
Nikhil Singh has been working at GroMo since 2021 in the Operations and Business department. His role involves overseeing various operational processes and contributing to business strategies. GroMo is known for its innovative solutions in the financial services sector, and Nikhil's expertise in operations supports the company's objectives. He participated in the Y Combinator Winter 2021 batch, which provided him with exposure to startup methodologies and networking opportunities.
Previous Experience at UniApply
Before joining GroMo, Nikhil Singh worked at UniApply (NoPaperForms Solutions Pvt Ltd) as a Product Operations Executive. His tenure lasted for 8 months in Gurugram, Haryana, from 2020 to 2021. In this role, he focused on product operations, contributing to the efficiency and effectiveness of the company's offerings in the education sector.
Experience at OfBusiness
Nikhil Singh previously held a position at OfBusiness as part of the Customer Relationship Management team. He worked there for 2 years, from 2018 to 2020, in Gurugram, Haryana. His responsibilities included managing customer relationships and ensuring satisfaction, which are critical components in the financial services industry.
Education and Expertise
Nikhil Singh holds a Master of Business Administration (MBA) with a focus on Operations and Marketing from Swami Vivekananda Subharti University, Meerut, where he studied from 2020 to 2022. He also earned a Bachelor of Science (BS) in Biology/Biological Sciences from Dr. Ram Manohar Lohia Awadh University, Faizabad, from 2014 to 2017. His academic background, combined with his expertise in Microsoft Office tools, particularly Excel and Word, supports his proficiency in business operations and customer relationship management.
Background in Customer Satisfaction
Nikhil Singh has a strong background in customer satisfaction and customer relationship management (CRM) within the financial services sector. His experience across various roles has equipped him with the skills necessary to enhance customer experiences and address client needs effectively.