Ghislaine Jacquelot Saudo
About Ghislaine Jacquelot Saudo
Ghislaine Jacquelot Saudo is an International Digital Manager with extensive experience in digital transformation and online communication strategies. She has worked at Groupe Rocher since 2015 and previously held various roles at lastminute.com, focusing on customer experience and e-merchandising.
Work at Groupe Rocher
Ghislaine Jacquelot Saudo has been serving as the International Digital Manager at Groupe Rocher since 2015. In this role, she is responsible for managing change management initiatives as part of the company's digital transformation plan. Her focus is on enhancing digital strategies within an international context, ensuring that the organization effectively adapts to evolving market demands.
Education and Expertise
Ghislaine Jacquelot Saudo studied at Entreprise & Formations, where she achieved a Licence en multimédia from 2003 to 2004. Prior to that, she attended Lycée Louis Armand and obtained a BTS Action Commerciale from 1996 to 1998. Her educational background equips her with a solid foundation in multimedia and commercial action, which supports her current role in digital management.
Background in E-commerce
Before her tenure at Groupe Rocher, Ghislaine Jacquelot Saudo worked at lastminute.com in various roles. She started as a Rédacteur-Concepteur from 2000 to 2003, followed by a position as Chargée de la Customer Expérience from 2007 to 2012. Her last role at lastminute.com was as Responsable e-merchandising for 'séjours à l'étranger' from 2012 to 2015. These experiences contributed to her expertise in e-commerce and customer experience.
Digital Training Initiatives
Ghislaine Jacquelot Saudo implemented a comprehensive 100% video-based digital training plan for the entire sales force at lastminute.com. This initiative included training for consultants, managers, and agents, showcasing her commitment to enhancing digital skills within the organization and improving overall performance.
Leadership in Digital Community
In her current role, Ghislaine Jacquelot Saudo leads the digital leaders' community. She conducts monitoring, evangelization, and sharing of best practices while providing training to enhance digital competencies across the organization. Her leadership fosters collaboration and knowledge sharing among digital professionals.