Philip Xu
About Philip Xu
Philip Xu is a Product Quality Manager at YVES ROCHER in Shanghai, China, with over 12 years of experience in quality management. He has successfully reduced the client complaint rate to under 0.5% and is responsible for training engineers and inspectors in quality assurance.
Work at YVES ROCHER
Philip Xu has held the position of Product Quality Manager at YVES ROCHER since 2007. He operates out of Shanghai City, China, where he oversees quality management processes. His role includes implementing effective quality control procedures that have successfully reduced the client complaint rate to under 0.5%. Xu is also responsible for training both internal engineers and external inspectors in quality assurance and control, ensuring that the company's products meet high standards of quality.
Education and Expertise
Philip Xu studied at Henan University of Technology from 1997 to 2001, where he earned a Bachelor's degree in Trade and Engineering. His educational background provides a solid foundation for his expertise in quality management. He has over 12 years of experience in this field, focusing on product development and production optimization. Additionally, he is a certified supply chain professional by the Chartered Institute of Procurement & Supply (CIPS), further enhancing his qualifications in quality assurance.
Background
Philip Xu has a strong background in quality management, having dedicated his career to improving product quality and client satisfaction. His tenure at YVES ROCHER spans 17 years, during which he has developed a comprehensive understanding of quality control processes. His experience includes training personnel in quality assurance, which contributes to the overall effectiveness of the company's quality management system.
Achievements in Quality Management
Throughout his career, Philip Xu has achieved significant milestones in quality management. Notably, he has successfully reduced the client complaint rate to under 0.5% through the implementation of effective quality control procedures. His focus on training and development has also played a critical role in enhancing the skills of both internal engineers and external inspectors, ensuring that quality standards are consistently met.