Catalina Alfonso, MBA
About Catalina Alfonso, MBA
Catalina Alfonso, MBA, serves as the Vice President of Card Services at Grow Financial Federal Credit Union. With extensive experience in the financial sector, she has held various roles at notable institutions, including Bank of America, Truist, Wells Fargo, and SunTrust.
Work at Grow Financial Federal Credit Union
Catalina Alfonso serves as the Vice President of Card Services at Grow Financial Federal Credit Union. She has held this position since 2022 and is based in the Atlanta Metropolitan Area. In her role, she conducts regular portfolio analysis to identify opportunities for portfolio growth. She also interfaces directly with third-party partners, including VISA and MasterCard, to optimize the profitability of each portfolio. Additionally, she develops operational procedures for various products and services offered by the credit union.
Previous Experience in Banking
Catalina Alfonso has extensive experience in the banking sector. She began her career as a Personal Banker at Bank of America from 2002 to 2004. Following this, she worked at Wells Fargo as a Store Manager from 2004 to 2013, where she managed operations in the Greater Atlanta Area for nine years. She then transitioned to SunTrust, serving as the FVP Credit Card Product Development Manager from 2013 to 2019. Most recently, she was a Senior Product Manager at Truist from 2019 to 2022, focusing on product management in the Atlanta Metropolitan Area.
Education and Expertise
Catalina Alfonso holds a Master of Business Administration (M.B.A.) in Finance from Bellevue University, which she completed from 2019 to 2021. She also earned a Bachelor of Business Administration (B.B.A.) from American InterContinental University between 2003 and 2007. Earlier in her academic career, she studied Mechanical Engineering at Universidad Nacional de Colombia from 1997 to 2001, obtaining her degree in that field. This diverse educational background supports her expertise in financial services and product management.
Strategic Planning and Management
In her various roles, Catalina Alfonso has been involved in strategic planning and management activities, particularly in network and processor conversion projects. She has a proven ability to research customer issues and complaints, acting independently to resolve them. Her focus on operational efficiency and product development has contributed to her success in the financial services industry.