Cathleen Clark
About Cathleen Clark
Cathleen Clark is a Loan Resolution Specialist 1 at Grow Financial Federal Credit Union, where she has worked since 2020. She has a background in banking and customer service, with 17 years of experience across various roles in the industry.
Work at Grow Financial Federal Credit Union
Cathleen Clark has been employed at Grow Financial Federal Credit Union since 2020, currently holding the position of Loan Resolution Specialist 1. In this role, she utilizes her expertise in banking and loans to assist members in resolving their financial needs. Prior to her current position, she worked as a Relationship Specialist III at the same institution from 2017 to 2020, where she developed strong customer relationships and provided tailored financial solutions.
Education and Expertise
Cathleen Clark has pursued education in General Studies at multiple institutions. She studied at Clackamas Community College from 2004 to 2005 and later attended Mohave Community College from 2009 to 2010. Currently, she is studying at Trident Technical College, working towards an Associate of Arts and Sciences - AAS degree, which she has been pursuing since 2019. Her educational background complements her extensive experience in the banking sector.
Background in Banking and Customer Service
Cathleen Clark has a robust background in the banking industry, with a total of 17 years of experience in customer service and sales. She began her career in the food and beverage sector, which laid the foundation for her customer service skills. Her previous roles include Lead Teller at BBVA Compass and Relationship Specialist III at First Convenience Bank. This diverse experience has equipped her with skills in banking, sales, customer satisfaction, loans, and leadership.
Professional Experience Prior to Current Role
Before her tenure at Grow Financial Federal Credit Union, Cathleen Clark held several positions that contributed to her professional development. She worked as a Relationship Specialist III at First Convenience Bank for one year and as a Lead Teller at BBVA Compass for one year. Additionally, she briefly worked as a Barista at Starbucks in 2017. These roles have enhanced her skills in customer interaction and financial services.
Gallup Strengths and Skills
Cathleen Clark possesses several Gallup Strengths, including Restorative, Achiever, WOO (Winning Others Over), Adaptability, and Positivity. These strengths reflect her ability to effectively resolve issues, achieve goals, connect with others, adapt to changing environments, and maintain a positive outlook. Her strengths contribute to her success in the banking industry and her ability to provide excellent customer service.