Daniel Hamilton
About Daniel Hamilton
Daniel Hamilton serves as the Business Solutions Operations Manager at Grow Financial Federal Credit Union in Tampa, Florida, a position he has held since 2015. With over 14 years of experience in the credit union industry and a strong educational background in business and project management, he has developed expertise in various operational roles.
Work at Grow Financial Federal Credit Union
Daniel Hamilton has served as the Business Solutions Operations Manager at Grow Financial Federal Credit Union since 2015. His tenure spans nine years in this role, based in Tampa, Florida. Prior to this position, he worked as a Training Specialist at the same credit union from 2007 to 2011. His experience at Grow Financial encompasses various aspects of credit union operations, contributing to his extensive knowledge in the industry.
Education and Expertise
Daniel Hamilton has a strong educational background in business and project management. He earned an Associate of Arts degree in Business from the University of Phoenix in 2017. He also holds a Bachelor of Science degree in Project Management from St. Petersburg College, completed in 2018. Additionally, he achieved a Bachelor of Science degree in Business Administration and Management from the University of Phoenix in 2020. He is a Certified ScrumMaster and has obtained two certifications in Individual Retirement Accounts.
Background in Customer Service and Management
Before his career in the credit union industry, Daniel Hamilton gained valuable experience in customer service and management. He worked at Winn-Dixie as an Assistant Front End Manager from 2000 to 2005, and at Publix Super Markets as Customer Service Staff from 2005 to 2014. This background provided him with foundational skills in customer relations and operational management.
Experience in the Credit Union Industry
Daniel Hamilton has accumulated 14 years of experience in the credit union industry, holding various roles that include Call Center operations, Training, Branch Operations, Deposit/Card Operations, and Business Solutions. His diverse experience has equipped him with a comprehensive understanding of the operational and customer service aspects of credit unions.