Joshua Nordholm
About Joshua Nordholm
Joshua Nordholm is a Customer Service Supervisor with a Bachelor of Business Administration in Project Management from Saint Leo University. He has over 16 years of experience in customer service, including a previous role at Citi in Card Services.
Work at Grow Financial Federal Credit Union
Joshua Nordholm has served as a Customer Service Supervisor at Grow Financial Federal Credit Union since 2011. In this role, he oversees customer service operations, ensuring that members receive effective support and assistance. His tenure at the credit union spans over 13 years, during which he has contributed to enhancing customer satisfaction and operational efficiency.
Education and Expertise
Joshua Nordholm studied at Saint Leo University, where he focused on Project Management and earned a Bachelor of Business Administration. His educational background equips him with the skills necessary for managing projects and leading teams effectively in a customer service environment.
Background
Before joining Grow Financial Federal Credit Union, Joshua Nordholm worked at Citi in Card Services from 2003 to 2006. His experience in the financial services sector began in Tampa, Florida, where he developed foundational skills in customer service and card operations.
Professional Experience
With a career spanning over a decade in the financial services industry, Joshua Nordholm has built a strong foundation in customer service. His previous role at Citi provided him with valuable insights into card services, which he has applied in his current position at Grow Financial Federal Credit Union.