Geetanjali Jain
About Geetanjali Jain
Geetanjali Jain is a Senior Customer Service Executive currently employed at Groww in Mumbai, India. She previously worked as a Customer Service Representative at 5paisa for one year and holds a Bachelor of Business Administration from Thakur College of Science & Commerce.
Work at Groww
Geetanjali Jain has been employed at Groww, India, as a Senior Customer Service Executive since 2021. In this role, she is responsible for managing customer inquiries and providing support to enhance the user experience. Her tenure at Groww has lasted for three years, during which she has contributed to the company's customer service operations in Mumbai, Maharashtra.
Previous Experience at 5paisa
Prior to her current position, Geetanjali Jain worked at 5paisa as a Customer Service Representative from 2018 to 2019. This role lasted for one year and took place in Thane, Maharashtra, India. During her time at 5paisa, she developed skills in customer interaction and support, which have been beneficial in her subsequent role at Groww.
Education and Expertise
Geetanjali Jain holds a Bachelor of Business Administration (BBA) degree, which she obtained from Thakur College of Science & Commerce. She studied Business Administration and Management from 2014 to 2017. This educational background has provided her with a foundation in business principles, which supports her work in customer service.
Background
Geetanjali Jain is based in Mumbai, Maharashtra, India. Her career in customer service began after completing her education, leading her to roles at both 5paisa and Groww. Her experience in these positions has equipped her with practical knowledge in customer relations and service management.