Komal Jain
About Komal Jain
Komal Jain is a Customer Support Specialist at Groww, where she has significantly improved customer satisfaction through feedback-driven enhancements. She previously worked as an Account Executive at ADISHWAR INDIA LIMITED and holds a Bachelor of Business Administration from C. B. Bhandari Jain College.
Work at Groww
Komal Jain has been employed at Groww, India, as a Customer Support Specialist since 2020. In this role, she has focused on enhancing customer satisfaction through feedback-driven improvements. Her contributions include the development of a knowledge base for customer support, which has improved the efficiency of resolving common customer queries. Additionally, she participated in a company-wide initiative aimed at streamlining customer support processes, achieving a 20% reduction in response time.
Previous Experience at ADISHWAR INDIA LIMITED
Before joining Groww, Komal Jain worked at ADISHWAR INDIA LIMITED as an Account Executive from 2019 to 2020. During her tenure of one year, she gained valuable experience in customer relations and account management, which has contributed to her current role in customer support.
Education and Expertise
Komal Jain studied Business Administration and Management at C. B. Bhandari Jain College, where she earned her Bachelor of Business Administration (BBA) degree from 2016 to 2019. This educational background has equipped her with essential skills in management and customer service, which she applies in her professional roles.