Lokesh Lakhani
About Lokesh Lakhani
Lokesh Lakhani is an Assistant Manager at Groww in Bengaluru, India, where he focuses on enhancing customer experience in financial products. He has a background in product management and holds a Bachelor of Technology in Naval Architecture and Marine Engineering from the Indian Institute of Technology, Madras.
Work at Groww
Lokesh Lakhani currently serves as the Assistant Manager - Business at Groww, India, a position he has held since 2023. In this role, he is part of the Process Excellence team, which focuses on improving customer experience across various financial products, including mutual funds, stocks, and IPOs. Prior to his current role, he worked as a Business Associate at Groww from 2022 to 2023, where he contributed for 11 months. His responsibilities include managing product tasks and writing Business Requirement Documents (BRDs).
Education and Expertise
Lokesh Lakhani earned a Bachelor of Technology (BTech) degree in Naval Architecture and Marine Engineering from the Indian Institute of Technology, Madras, from 2018 to 2022. His educational background provides him with a strong foundation in engineering principles, which he applies in his current role in business management and product development. Additionally, he has gained experience in product management and customer experience enhancement through various internships and roles in the finance sector.
Background
Before joining Groww, Lokesh Lakhani held various positions that contributed to his professional development. He worked as a Product Management Intern at bitWise Academy for two months in 2021 and served as an Analyst at CFTE - Centre for Finance, Technology and Entrepreneurship in London for one month. He also gained experience in equity research and portfolio management at Finlatics for three months in 2021. His early career included a role as a Business Strategist at DbyT Dynamics from 2020 to 2021 and participation in the Centre For Innovation as a Project Member during the same period.
Passion for Customer Experience
Lokesh Lakhani is passionate about identifying and resolving customer problems to enhance user experience. His focus on customer-centric product development is evident in his work at Groww, where he aims to improve the overall experience for users engaging with financial products. This commitment to understanding customer needs drives his approach to product management and process excellence.