Nikita Shah
About Nikita Shah
Nikita Shah is a Senior Quality Analyst currently employed at Groww in Bengaluru, Karnataka, India. She has a background in customer support and financial advisory, having previously worked at Motilal Oswal Financial Services Ltd and ShareKhanBNP.
Current Role at Groww
Nikita Shah currently serves as a Senior Quality Analyst at Groww, India. She has held this position since 2022 and operates from Bengaluru, Karnataka. In her role, she is responsible for ensuring the quality of services and products offered by the company, contributing to the overall customer experience.
Previous Experience at Groww
Prior to her current position, Nikita worked at Groww as a Senior Customer Support Executive from 2020 to 2022. During her two years in this role, she focused on addressing customer inquiries and providing support, which helped enhance customer satisfaction and service efficiency.
Experience at Motilal Oswal Financial Services Ltd
Nikita Shah worked as an Equity Advisor at Motilal Oswal Financial Services Ltd for nine months in 2019 to 2020. Based in Bengaluru, Karnataka, she provided clients with insights and advice on equity investments, contributing to their financial decision-making processes.
Role at ShareKhanBNP
Before her tenure at Motilal Oswal, Nikita served as a Customer Service Executive at ShareKhanBNP from 2018 to 2019. Over the course of one year, she engaged with customers to resolve issues and provide information, playing a key role in customer relationship management.
Education and Expertise
Nikita Shah earned her Bachelor's degree in Accounting and Finance from the University of Mumbai. This educational background has equipped her with the necessary skills and knowledge to excel in her roles within the financial services industry.