Prakash Dubla
About Prakash Dubla
Prakash Dubla serves as the Customer Service Team Lead at Groww in India, a position he has held since 2020. He previously worked at Kotak Securities in various managerial roles from 2017 to 2020 and holds a Bachelor of Commerce degree from the University of Mumbai.
Work at Groww
Prakash Dubla has been serving as the Customer Service Team Lead at Groww, India since 2020. In this role, he oversees customer service operations and leads a team to enhance customer satisfaction. His tenure at Groww spans four years, during which he has contributed to the company's commitment to providing quality financial services.
Previous Experience at Kotak Securities
Before joining Groww, Prakash Dubla worked at Kotak Securities. He held the position of Deputy Manager from 2019 to 2020, where he managed various customer service initiatives. Prior to that, he served as an Assistant Manager from 2017 to 2019 in Mumbai, Maharashtra. His experience at Kotak Securities totaled three years, during which he developed skills in customer relations and team management.
Education and Expertise
Prakash Dubla earned a Bachelor of Commerce (BCom) degree from the University of Mumbai, completing his studies from 2013 to 2015. His educational background in commerce provides him with a solid foundation in financial principles and customer service practices, which he applies in his current role.