Riken Patel
About Riken Patel
Riken Patel is a Senior User Researcher currently working at Groww in India. He has extensive experience in user research, having previously held positions at Flipkart and SocialCops, and holds a Master of Design from IIT Bombay.
Work at Groww
Riken Patel currently serves as a Senior User Researcher at Groww, a prominent financial services company in India. He has been in this role since 2021, contributing to the company's user research initiatives for three years. His responsibilities include conducting user research to inform product design and enhance user experience within the financial technology sector.
Previous Experience at Flipkart
Riken Patel has extensive experience at Flipkart, where he held multiple positions. He worked as a User Researcher-I from 2015 to 2016 for 11 months, followed by a promotion to User Researcher-II, a role he held from 2016 to 2017 for eight months and again from 2018 to 2021 for three years. His tenure at Flipkart involved conducting user research to improve the e-commerce platform's usability and customer satisfaction.
Experience at SocialCops
Riken Patel worked as a UX Researcher & Design at SocialCops from 2017 to 2018 for ten months. In this role, he focused on understanding user needs and behaviors to enhance the design of data-driven solutions. His work contributed to the development of user-centric products in the social impact sector.
Education and Expertise
Riken Patel holds a Master of Design in Interaction Design from IIT Bombay, where he studied from 2013 to 2015. He also earned a Bachelor of Engineering (BE) in Electrical, Electronics and Communications Engineering from G.H. Patel College of Engineering and Technology, completing his degree from 2009 to 2013. His educational background provides a strong foundation in design principles and engineering concepts.
Internship Experience
In 2014, Riken Patel gained practical experience as a User-Experience Intern at Visual JuJu in Goa, India. This internship lasted for one month and allowed him to apply his academic knowledge in a real-world setting, contributing to user experience projects.