Daniel Phelps

Senior Customer Service Representative @ Grunt Style

About Daniel Phelps

Daniel Phelps is a Senior Customer Service Representative at Grunt Style and a Utility Worker at Peoples Gas. He has a background in diesel mechanics from his service in the U.S. Army and holds an Associate's degree in Business Administration from Jefferson Community College.

Work at Grunt Style

Daniel Phelps has been employed at Grunt Style as a Senior Customer Service Representative since 2017. In this role, he engages with customers to address inquiries and resolve issues effectively. His position is located at 685 Center Avenue, Carol Stream, Illinois. Over his tenure of seven years, he has developed a comprehensive understanding of customer needs and company products, contributing to the overall customer satisfaction and operational efficiency.

Current Role at Peoples Gas

Since 2019, Daniel Phelps has worked as a Utility Worker at Peoples Gas. In this capacity, he is responsible for various tasks related to gas utility services. His experience in this role has further enhanced his technical skills and knowledge of utility operations, allowing him to perform effectively in a critical infrastructure environment.

Military Experience

Daniel Phelps served in the United States Army for eight years, from 2008 to 2016, where he gained extensive experience as a Mechanic. His military service provided him with in-depth knowledge of diesel mechanics, particularly in handling both light and heavy variant diesel vehicles and their engine systems. He currently serves in the Army Reserves, reflecting his ongoing commitment to military service.

Education and Expertise

Daniel Phelps studied at Dawson Technical Institute of Kennedy King College, where he focused on Gas Utility Work and achieved the UMAP Program. Additionally, he attended Jefferson Community College, earning an Associate's degree in Business Administration and Management from 2012 to 2014. His educational background complements his practical experience, equipping him with the skills necessary for effective leadership and training in high-pressure situations.

Background in Diesel Mechanics

Daniel Phelps possesses in-depth knowledge of diesel engine systems and components, acquired through both his military service and educational pursuits. His expertise includes the maintenance and repair of diesel vehicles, which is critical in his roles at both Grunt Style and Peoples Gas. This technical foundation supports his ability to lead and train personnel effectively.

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