Jeanne Bonilla
About Jeanne Bonilla
Jeanne Bonilla is a Customer Service Representative with extensive experience in the insurance industry, currently working at State Farm® and Grunt Style. She holds a Bachelor's degree in Criminal Justice/Police Science from Western Michigan University and has a background as a police officer in Oak Park, Illinois.
Work at Grunt Style
Jeanne Bonilla has been employed at Grunt Style as a Customer Service Representative since 2018. In this role, she has contributed to the company's commitment to providing quality customer service. Her experience in customer relations supports the brand's mission to deliver a positive experience for its clients.
Current Role at State Farm
Jeanne Bonilla serves as a Multi Line Insurance Representative at State Farm, a position she has held since 2016. With eight years of experience in this role, she operates in Northwest Illinois, assisting clients with various insurance needs. Her responsibilities include providing information about insurance products and helping customers navigate their options.
Education and Expertise
Jeanne Bonilla earned a Bachelor's degree in Criminal Justice/Police Science from Western Michigan University, where she studied from 1976 to 1979. This educational background has informed her work in customer service and insurance, providing her with a strong understanding of the legal and procedural aspects of her roles.
Background in Law Enforcement
Jeanne Bonilla has a significant background in law enforcement, having worked as a Police Officer for the Village of Oak Park from 1986 to 2012. Over her 26-year career in this field, she developed skills in communication, problem-solving, and community engagement, which are applicable in her current customer service roles.
Previous Insurance Experience
Prior to her current roles, Jeanne Bonilla worked as an Insurance Agent at Farmers Insurance for one year from 2012 to 2013 in Kirkland, Illinois. She also had a brief tenure at Bankers Life and Casualty as an Insurance Agent in 2012. These experiences contributed to her knowledge of the insurance industry and customer service practices.