Jessie Chuang
About Jessie Chuang
Jessie Chuang is a Senior Project Manager with extensive experience in project management and business development. She has worked for various companies, including Primax, Yahoo, and American Express, and currently holds a position at GS1 in Brussels.
Work at GS1
Jessie Chuang has been serving as a Senior Project Manager at GS1 since 2014. In this role, she has accumulated over ten years of experience in project management, focusing on product trial runs and the implementation of international trading data synchronization networks. Her responsibilities include overseeing complex projects that require coordination across various teams and stakeholders, ensuring that objectives are met efficiently and effectively.
Previous Experience in Project Management
Prior to her current role, Jessie Chuang worked at several notable organizations. She was a Project Manager at Primax for five months in 2009, where she managed account and partner networks. From 2010 to 2012, she held the position of Global Customer Care Supervisor at Yahoo in Sunnyvale, California. Additionally, she worked as a Global Merchant Support Executive at American Express from 2013 to 2014, contributing to her extensive project management experience.
Education and Expertise
Jessie Chuang studied at National Chung Hsing University, where she earned a Bachelor of Business Administration from 1993 to 1998. She furthered her education at the International Trade Institute, Taitra, from 2006 to 2008. Her academic background supports her expertise in market analysis, planning, and the establishment of new business models, which are critical skills in her project management roles.
Background in Customer Support and Operations
Jessie Chuang has a strong background in customer support and operations management. At Yahoo, she supervised global customer care operations, enhancing customer satisfaction and service delivery. Her role at American Express involved supporting merchants on a global scale, which contributed to her understanding of customer needs and operational efficiencies.
Skills in Process Improvement
Jessie Chuang demonstrates a keen sense for cost-effective process improvement and efficiency. Her experience in managing extensive account networks has equipped her with the skills necessary to drive customer satisfaction and identify new business opportunities. She utilizes her strong analytical skills to assess market conditions and develop strategic plans that align with organizational goals.