Walaa Magdy
About Walaa Magdy
Walaa Magdy is a Customer Service Specialist at GS1, where she has worked since 2018. She has a diverse background in customer service and sales, having held various roles at Citibank Egypt and Al Ahli Bank of Kuwait.
Work at GS1
Walaa Magdy has been employed at GS1 since 2018, serving as a Customer Service Specialist. This role is based in Nasr City, where she has contributed to the organization for six years. Her responsibilities likely include assisting clients with inquiries, managing customer accounts, and ensuring a high level of service delivery.
Previous Experience at Citibank Egypt
Walaa Magdy held multiple roles at Citibank Egypt from 2011 to 2015. She served as a Coordinator and Admin Sales Agency, as well as in Sales Admin and Support positions. Her tenure at Citibank spanned six years, during which she developed skills in administrative support and coordination within the banking sector.
Experience at Al Ahli Bank of Kuwait
From January 2016 to June 2017, Walaa Magdy worked at Al Ahli Bank of Kuwait as a Sales Back Office Coordinator. In this position, she focused on cash loans and credit cards, contributing to the bank's sales operations and customer service efforts.
Telecommunications Sector Experience
Walaa Magdy has experience in the telecommunications sector, having worked as a Sales Representative for a Vodafone project from September 2010 to July 2011. This role involved direct sales and customer interaction, enhancing her skills in sales and customer engagement.
Education Background
Walaa Magdy studied at Sheraton Heliopolis Language School. This educational background likely provided her with foundational skills in communication and language, which are essential in her customer service roles.