Benjamin Pate
About Benjamin Pate
Benjamin Pate is a Customer Support Manager specializing in Shopping Analytics at GTB, where he has worked since 2023. He has a diverse background in customer support and analytics, with previous roles at Cision, Deezer, and Marsh & McLennan Companies.
Current Role at GTB
Benjamin Pate serves as the Customer Support Manager for Shopping Analytics at GTB. He has held this position since 2023, contributing to the company's focus on enhancing customer experience and support in the shopping analytics sector. His role involves managing customer inquiries and ensuring that clients receive effective solutions tailored to their needs.
Previous Experience at Cision
Prior to his current role, Benjamin Pate worked at Cision in various capacities. He was an Analyst and Team Lead for PRIME Research from 2014 to 2016, and later served as Project Manager for Bulletin Intelligence from 2017 to 2020. His experience at Cision spanned over five years, during which he developed skills in project management and team leadership.
Experience at Deezer
Benjamin Pate was employed at Deezer as a Customer Success Manager for Dreamstage from 2020 to 2022. In this role, he focused on ensuring customer satisfaction and success, contributing to the overall user experience of the platform.
Background in Automotive Insurance
Before his tenure at Cision, Benjamin Pate worked at Marsh & McLennan Companies as an Automotive Insurance Specialist from 2011 to 2012. This position provided him with foundational knowledge in the insurance industry, enhancing his analytical and customer service skills.
Educational Background
Benjamin Pate studied at Trinity College-Hartford, where he earned a Bachelor of Arts (B.A.) degree with a focus on Creative Writing, Pre-Medical, and Neuroscience from 2007 to 2011. Additionally, he completed training at New Britain EMS Academy, achieving EMT-B certification in 2011.