Alina Kononenko
About Alina Kononenko
Alina Kononenko is a Guest Service Expert with extensive experience in the hospitality industry. She has held various managerial roles at Kharkiv Palace Hotel and currently works at Guesty.
Current Role at Guesty
Alina Kononenko is currently employed at Guesty as a Guest Service Expert. She has held this position since 2022 and has accumulated two years of experience in this role. Her responsibilities include managing guest interactions and ensuring a high level of customer satisfaction.
Previous Experience at Kharkiv Palace Hotel
Alina Kononenko has extensive experience at Kharkiv Palace Hotel, where she worked in various roles. She served as a Corporate Culture Manager for 11 months in 2021. Prior to that, she was the Front Office Manager from 2019 to 2021, overseeing front desk operations for two years. Her other positions included Guest Relations Manager in 2018, Manager of the Reservation Department for 11 months in 2019, and Senior Front Office Administrator from 2015 to 2018.
Human Resources Experience
Before her tenure at Kharkiv Palace Hotel, Alina worked as a Human Resources Recruiter at LET'S VERIFY for one year, from 2018 to 2019. In this role, she focused on recruitment processes and talent acquisition.
Educational Background in Hospitality
Alina Kononenko studied at Kharkiv National University of the Urban Economy, where she specialized in the hospitality sector. She earned a Master of Hotel and Restaurant Management from 2010 to 2015, completing a five-year program that provided her with a solid foundation in hospitality management.
Early Career at Kharkiv Palace Hotel
Alina began her career at Kharkiv Palace Hotel as a Front Office Administrator from 2013 to 2015. She then progressed to the Senior Front Office Administrator role, where she worked for three years, gaining valuable experience in guest services and hotel operations.