Daniela Collazo
About Daniela Collazo
Daniela Collazo is a Customer Success Manager fluent in English and Spanish, currently working at Guesty since 2023. She has a background in finance and has held various roles in customer success and client services, including positions at Accenture and ActivTrak.
Work at Guesty
Daniela Collazo has been employed at Guesty as a Customer Success Manager since 2023. In this role, she focuses on enhancing client satisfaction and retention by leveraging her expertise in customer success strategies. Her responsibilities include managing client relationships and ensuring that customers derive maximum value from Guesty's services.
Previous Experience in Customer Success
Before joining Guesty, Daniela worked as a Customer Success Manager at ActivTrak from 2021 to 2023. During her tenure, she was responsible for fostering client relationships and driving customer engagement. Prior to that, she served in client services at Sequel Financial Group for 10 months in 2017-2018, where she contributed to client satisfaction and service delivery.
Background in Finance
Daniela Collazo has a background in finance, having worked as a General Accounting Operations Associate at Accenture from 2019 to 2021. This experience provided her with a solid foundation in financial operations, which she now applies in her customer success roles to offer strategic insights and support to clients.
Education and Expertise
Daniela earned her Bachelor of Business Administration in Business Administration and Management from The University of Texas at San Antonio, completing her studies from 2014 to 2018. Her educational background equips her with essential business skills that enhance her effectiveness in customer success and client management.
Commitment to Diversity and Inclusion
Daniela actively promotes diversity and inclusion within her professional environment. As a proud Latina Texan, she emphasizes the importance of creating an inclusive workplace that values diverse perspectives and fosters collaboration among team members.