David Zimmer
About David Zimmer
David Zimmer serves as the Director of Customer Success, Support & Sales at Guesty, where he has worked since 2022. He has extensive experience in customer support and sales, having held various leadership roles at companies such as RealPage, Kigo, and budgetplaces.com.
Current Role at Guesty
David Zimmer serves as the Director of Customer Success, Support & Sales at Guesty since 2022. In this role, he is responsible for establishing a new strategic direction for customer success and team operations. He oversees the migration of customers, ensuring a seamless transition and high satisfaction levels. Additionally, he manages a diverse global team that includes Account Managers, Implementation Consultants, Product Support Agents, and Sales Executives.
Previous Experience at RealPage, Inc.
Prior to his current position, David Zimmer worked at RealPage, Inc. in various roles. He served as the Director of Global Client Services from 2020 to 2022, and as the Director of International Product Support from 2018 to 2020. His tenure at RealPage also included five years as Head of Kigo Support & Global Senior Support Manager, and a year as Sales Team Leader at Kigo, Inc., a RealPage Company.
Early Career in Hospitality
David Zimmer began his career in the hospitality sector, working as a Hotel Receptionist at GRUP SOTERAS and Hotel BCN EVENTS SL in 2009. He transitioned to a role as Hotel Contracting Executive at budgetplaces.com from 2010 to 2012, and briefly worked as a Hotel Coordinator at Booking.com in 2010. His early experiences laid the foundation for his later roles in customer success and sales.
M&A and Due Diligence Expertise
David played a key role in the M&A and Due Diligence process between RealPage and Guesty. His involvement ensured a smooth transition and integration during this significant organizational change. This experience highlights his capability in managing complex operational shifts within the industry.
Collaboration with Global Teams
In his current role at Guesty, David collaborates closely with the headquarters in Tel Aviv. This collaboration focuses on aligning strategic resources on a global scale, which is essential for enhancing customer success and operational efficiency across different regions.