Ellie Reading
About Ellie Reading
Ellie Reading is a Customer Success Manager at Guesty, where she has worked since 2021. She previously held various roles at Guesty and has a background in Occupational Therapy from the University of the Sunshine Coast.
Current Role at Guesty
Ellie Reading currently serves as a Customer Success Manager at Guesty, a position she has held since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring that clients achieve their desired outcomes using Guesty's services. Her work is based in Sunshine Coast, Queensland, Australia, where she applies her expertise to support customer needs effectively.
Previous Experience at Guesty
Prior to her current role, Ellie Reading held multiple positions at Guesty. She worked as a Sales Development Team Lead from 2019 to 2020, and before that, she was a Sales Development Representative from 2018 to 2019. Additionally, she served as the Head of Sales Development from 2020 to 2021. These roles contributed to her understanding of sales processes and customer engagement strategies within the company.
Experience at PAN-Online
Before joining Guesty, Ellie Reading worked at PAN-Online as an Outbound Sales Development Representative from 2017 to 2018. In this role, she was responsible for generating leads and supporting the sales team in achieving their targets. This experience helped her develop skills in sales outreach and customer communication.
Education and Qualifications
Ellie Reading studied at the University of the Sunshine Coast, where she pursued a Bachelor of Occupational Therapy (Honours) from 2011 to 2017. Her academic background in Health and Wellness has provided her with a strong foundation in understanding client needs and promoting well-being, which is beneficial in her current role in customer success.