Gil Atlan
About Gil Atlan
Gil Atlan serves as the API Support Team Lead at Guesty in Israel, a position he has held since 2023. He has extensive experience in customer support and technical leadership, having previously worked at Innovid and Singular in various roles over the years.
Work at Guesty
Gil Atlan has been serving as the API Support Team Lead at Guesty since 2023. In this role, he is responsible for overseeing the API support team, ensuring that clients receive effective assistance with API-related inquiries. His position at Guesty reflects his extensive experience in technical support and customer experience management.
Previous Experience at Innovid
At Innovid, Gil Atlan held multiple roles over a span of six years. He served as the Flash Technical Lead from 2010 to 2014, where he focused on technical aspects of the company's products. He then transitioned to the Tier2 and Technical Services team from 2014 to 2016, followed by a role as Tier2 Support Team Leader in 2016 to 2017, leading a team dedicated to providing high-level support.
Career at Singular
Gil Atlan worked at Singular for a total of four years, holding several key positions. He was the Head of Tier1 from 2019 to 2022, overseeing the first level of customer support. He also served as the Head of CX Operations from 2022 to 2023, focusing on enhancing customer experience. Additionally, he was the Support Team Lead from 2018 to 2019, managing support operations.
Self-Employment and App Development
Since 2023, Gil Atlan has been self-employed, focusing on building applications that assist customer experience (CX) teams. This venture allows him to leverage his extensive background in support and operations to create tools that enhance team efficiency and customer satisfaction.
Educational Background
The educational background of Gil Atlan is not specified in the provided information. Further details regarding his academic qualifications or certifications are not available.