Hagar Davidson
About Hagar Davidson
Hagar Davidson is a Customer Success Manager at Guesty in Tel Aviv, Israel, where she has worked since 2022. With expertise in the short-term rental industry, she manages complex customer situations and delivers training on Guesty's products.
Work at Guesty
Hagar Davidson has been serving as a Customer Success Manager at Guesty since 2022. In this role, she manages complex customer situations that require collaboration across various departments. Hagar acts as an escalation point for customer concerns related to all Guesty products and services. She is responsible for delivering training on both new and existing features of Guesty's offerings, ensuring that clients are well-informed and able to utilize the platform effectively.
Previous Experience
Before joining Guesty, Hagar Davidson held several positions that contributed to her expertise in customer operations and project management. She worked as a Senior Project Manager at Cemento from 2019 to 2022. Prior to that, she was an Operation Executive at AppFront for one year in 2019. Additionally, Hagar volunteered as an Operation Executive for the Mabrooc Project from 2018 to 2019 and participated in a fellowship with StandWithUs during the same period.
Education and Expertise
Hagar Davidson studied at Ben-Gurion University of the Negev, where she earned a Bachelor of Arts in Political Science and Government with a focus on Middle East and Politics Government studies. Her academic background, combined with her professional experience, has equipped her with expertise in the short-term rental industry, particularly within the EMEA markets.
Customer Success Management Skills
In her role as a Customer Success Manager, Hagar Davidson utilizes her skills to manage customer relationships effectively. She is adept at addressing customer concerns and ensuring satisfaction with Guesty’s products and services. Her ability to deliver training on product features enhances the customer experience and supports clients in maximizing the value of the platform.