Helen Kalinichenko
About Helen Kalinichenko
Helen Kalinichenko is a Guest Service Expert currently employed at Guesty in Kyiv, Ukraine. She previously worked as a Customer Support Specialist at LoveCrafts for two years and holds a Bachelor's degree in English Language and Literature from Kyiv National Linguistic University.
Work at Guesty
Helen Kalinichenko serves as a Guest Service Expert at Guesty, a position she has held since 2022. In this role, she is responsible for providing exceptional service to guests, ensuring their needs are met and enhancing their overall experience. Her work is based in Kyiv, Kyiv City, Ukraine, where she applies her expertise in customer service to support the company's operations.
Previous Experience at LoveCrafts
Prior to her current role, Helen Kalinichenko worked as a Customer Support Specialist at LoveCrafts from 2020 to 2022. During her two years in this position, she focused on assisting customers with inquiries and resolving issues, contributing to the overall satisfaction of the customer base. This experience helped her develop strong communication and problem-solving skills.
Education and Expertise
Helen Kalinichenko obtained her Bachelor's degree in English Language and Literature from Kyiv National Linguistic University, studying from 2015 to 2019. This educational background provided her with a solid foundation in language skills and literature, which she utilizes in her professional roles, particularly in customer service and communication.
Background
Helen Kalinichenko is based in Kyiv, Kyiv City, Ukraine. Her career in customer service began with her role at LoveCrafts, where she gained valuable experience before transitioning to Guesty. Her educational journey at Kyiv National Linguistic University has equipped her with relevant skills that enhance her effectiveness in her current position.