Ifat Berenstein
About Ifat Berenstein
Ifat Berenstein is the Head of Customer Success at Guesty, where she has worked since 2023. She has over two decades of experience in senior leadership roles, previously holding positions at CME Group and Traiana, focusing on strategy, operations, and software development.
Current Role at Guesty
Ifat Berenstein serves as the Head of Customer Success at Guesty, a position she has held since 2023. In this role, she is responsible for overseeing customer success initiatives and ensuring that clients receive optimal support and services. Her leadership focuses on enhancing customer satisfaction and driving engagement within the company’s offerings.
Previous Experience at CME Group
Before joining Guesty, Ifat Berenstein worked at CME Group from 2014 to 2022. She held the position of Head of Data and Migration and Co-Site Manager at Traiana during her tenure. Her work involved managing data operations and migration processes, applying best practices and Agile principles to enhance workflows within the organization.
Career at Traiana (ICAP)
Ifat Berenstein has extensive experience at Traiana (ICAP), where she held multiple roles from 2007 to 2014. She served as Team Leader for Client Integration, Senior Technical Project Manager, and Client Services Manager. Her responsibilities included leading client integration efforts, managing technical projects, and overseeing client services, contributing to the company's operational success.
Educational Background in Software Engineering
Ifat Berenstein studied at Afeka, where she achieved a B.TECH in Software Engineering. This educational foundation has supported her extensive career in technology and project management, enabling her to effectively lead complex software and infrastructure development projects.
Leadership and Management Skills
With over two decades of experience in senior leadership roles, Ifat Berenstein has developed expertise in strategy, operations, and execution of complex projects. She is recognized for her ability to adapt to rapid growth environments and for her analytical and problem-solving skills. Her leadership style emphasizes operational excellence and the development of high-performing cross-functional teams.