Taylor Jamero
About Taylor Jamero
Taylor Jamero is a Customer Success Manager with a diverse background in hospitality and account management. With experience at various organizations, including Expedia Group and MoxiWorks, Jamero has developed a strong skill set in customer relations and revenue analysis.
Current Role at Guesty
Taylor Jamero serves as a Customer Success Manager at Guesty, a position held since 2022. In this role, Taylor focuses on enhancing client satisfaction and ensuring successful implementation of Guesty's property management solutions. The responsibilities include managing client relationships, providing support, and facilitating onboarding processes for new users.
Professional Experience
Taylor has a diverse background in customer service and account management within the hospitality and technology sectors. Prior to joining Guesty, Taylor worked at MoxiWorks as an Enterprise Account Manager from 2020 to 2022. Taylor also held positions at Expedia Group as an Account Manager from 2018 to 2020 and at Motif Seattle as a Revenue Analyst from 2017 to 2018. Earlier roles include Assistant Front Office Manager at Inn At The Market and Manager on Duty at Pan Pacific Hotel Seattle.
Education and Qualifications
Taylor Jamero earned a Bachelor of Arts in Management from Eastern Washington University, completing the program from 2004 to 2008. This educational background provides a foundation in business principles and management practices, which supports Taylor's career in customer success and account management.
Previous Roles in Hospitality
Taylor has extensive experience in the hospitality industry, having worked in various roles that emphasize customer service and operational management. Taylor served as Assistant Front Office Manager at Inn At The Market from 2009 to 2013 and as Manager on Duty at Pan Pacific Hotel Seattle from 2013 to 2015. Additionally, Taylor worked as Corporate Travel Coordinator at Motif Seattle from 2016 to 2017.
Career Progression
Taylor's career reflects a steady progression through roles of increasing responsibility. Starting as Assistant Front Office Manager, Taylor transitioned to various positions, including Revenue Analyst and Account Manager, before reaching the current role at Guesty. This trajectory showcases a commitment to professional development in customer success and account management.