Yael Antman
About Yael Antman
Yael Antman is the Director of CX Excellence at Guesty, where she has worked since 2024. With over a decade of experience in digital marketing, she specializes in performance marketing, business development, and client relations.
Current Role at Guesty
Yael Antman serves as the Director of CX Excellence at Guesty, a position she has held since 2024. In this role, she focuses on enhancing customer experience and ensuring that the company's services meet client needs effectively. Her responsibilities include overseeing customer support initiatives and implementing strategies to improve client satisfaction.
Previous Experience at Guesty
Prior to her current role, Yael Antman worked at Guesty as the Head of Knowledge & Training from 2021 to 2023. In this capacity, she was responsible for developing training programs and resources to support staff and improve service delivery. Her time at Guesty has contributed to her expertise in client relations and operational excellence.
Career Background in Digital Marketing
Yael Antman has over a decade of experience in digital marketing, specializing in performance marketing, business development, and client relations. Her career includes significant roles at various companies, such as Matomy Media Group, where she served as Director of Client Relations and Team Leader in Client Relations. This extensive background has equipped her with the skills necessary to manage global client relations effectively.
Educational Qualifications
Yael Antman holds a Bachelor of Arts degree in Communications and Management from The College of Management Academic Studies, which she completed from 2002 to 2005. Additionally, she earned a certificate in Digital Media Marketing from New York University between 2007 and 2008. Her educational background supports her professional focus on marketing and client engagement.
Leadership and Team Management Experience
Throughout her career, Yael Antman has demonstrated strong leadership skills by managing various teams in different roles. Her experience includes leading teams in client relations and business operations at companies such as Matomy Media Group and Planck. This leadership experience has been integral to her success in enhancing client relationships and operational efficiency.