Chris Massad, Crps™
About Chris Massad, Crps™
Chris Massad is a Sales Solution Architect and Senior Account Executive at Guideline, with a diverse background in sales, management, and corrections.
Professional Title and Current Role
Chris Massad currently holds the position of Sales Solution Architect at Guideline, where he has been working since 2023. In this role, he leverages his expertise to design and implement sales solutions that align with the company's objectives and clients' needs. Additionally, since 2019, he has also been serving as a Senior Account Executive at Guideline in the Portland, Maine Area. His dual roles emphasize his capacity to manage both high-level strategy and day-to-day sales operations.
Career at Allagash Brewing Company
Chris Massad worked at Allagash Brewing Company as a Guest Relations Associate from 2018 to 2019. In this role, he was responsible for enhancing customer experiences and maintaining strong relationships with guests. His responsibilities likely included facilitating brewery tours, providing product knowledge, and ensuring a high standard of customer service.
Experience in Management and Beverage Industry
Before his current roles, Chris Massad was General Manager & Beverage Director at Soapstone Market LLC from 2016 to 2018, and Floor Manager & Beverage Director at Broad Branch Market from 2015 to 2016. These positions allowed him to develop his leadership skills and expand his expertise in the beverage industry. At both establishments, he oversaw operations, managed staff, and directed beverage programs to enhance client offerings.
Background in Criminal Justice and Rehabilitation
Chris Massad's career includes significant experience in the criminal justice and rehabilitation sector. He worked at Montgomery County Department of Corrections and Rehabilitation as a Correctional Specialist II from 2013 to 2015 and as a Resident Supervisor II from 2012 to 2013. Additionally, he was a Program Supervisor at Community Resources for Justice - Coolidge House from 2009 to 2010. Earlier, he interned at Boston Municipal Court Department in 2008 and at Massachusetts Administrative Office of the Trial Court from 2007 to 2008.
Educational Background
Chris Massad holds a Bachelor of Science (B.S.) in Criminal Justice from Northeastern University, where he studied from 2006 to 2010. He also achieved a Master of Arts (MA) in Public Management from The Johns Hopkins University. His formal education provided a strong foundation in criminal justice and public management, which he has applied in various professional roles throughout his career.