Christine Rimer
About Christine Rimer
Christine Rimer is the Chief Customer Officer at Guideline and a Board Member at Frame AI, with extensive experience in customer experience and product marketing.
Title Experience: Chief Customer Officer
Christine Rimer holds the position of Chief Customer Officer at Guideline, a company based in San Mateo, California. She has been with Guideline since 2021, focusing on leading customer-related initiatives and ensuring a customer-centric approach across the organization. With her extensive experience in customer experience from prior roles, she brings valuable expertise to her current position.
Current Roles at Frame AI and FirstBoard.io
Christine Rimer is also a Board Member at Frame AI, serving since 2022 in New York, New York. Besides her role at Frame AI, she is a Member of FirstBoard.io®, a network supporting executive women, active since 2021. Her participation in these roles demonstrates her commitment to leadership and advocacy within the tech industry.
Previous Executive Experience at SurveyMonkey
Christine Rimer has held multiple executive roles at SurveyMonkey in San Mateo, including Vice President of Customer Experience (2019-2021), Vice President of Product Marketing (2018-2019), and Senior Director of Product Operations (2016-2018). During her tenure, she led the product marketing function through an IPO and two acquisitions, showcasing her strategic leadership in product and customer operations.
Educational Background
Christine Rimer pursued her studies at UCLA, majoring in Kinesiology with a Pre-med emphasis before achieving a Bachelor of Arts in English Literature. She completed her education from 1988 to 1993. Her diverse educational background complements her multifaceted career in business and technology.
Public Speaking and Industry Engagements
Christine Rimer has an established presence in the public speaking circuit, having spoken at over 100 events, including academia like Harvard Business School and industry conferences such as Dreamforce and Gainsight Pulse. Additionally, she has delivered insights at notable forums like CXO Summit, NextGenCX, and Grace Hopper, sharing her expertise on customer-centric strategies and business operations.