Drew Carrington
About Drew Carrington
Drew Carrington is a Customer Success Operations Specialist at Guideline, with a background in various operational roles at Wayfair and degrees from Purdue University Global and Southern Maine Community College.
Current Position at Guideline
Drew Carrington currently works as a Customer Success Operations Specialist at Guideline. He has been with the company since 2021, based in Portland, Maine, United States. His role focuses on customer success operations, wherein he is responsible for ensuring clients' needs are efficiently and effectively met. This involves handling client inquiries, managing operations to support customer success, and implementing strategies to improve customer satisfaction.
Previous Roles at Wayfair
Before joining Guideline, Drew Carrington held several positions at Wayfair. From 2019 to 2021, he worked as a Metadata Strategy & Operations Specialist. Prior to that, Drew served as a Media Operations Specialist from 2018 to 2019 in Brunswick, ME. He also held the position of Media Operations Imager from 2017 to 2018 and worked in Supplier Outreach & Special Projects from 2016 to 2017, also based in Brunswick, Maine. These roles collectively endowed him with extensive experience in operations, media, and supplier project management.
Education Background
Drew Carrington has a solid educational background with degrees from two institutions. He earned a Bachelor's degree in Information Technology from Purdue University Global, where he studied from 2014 to 2016. Additionally, Drew holds an Associate's degree in Communication and Media Studies from Southern Maine Community College, completed during the period from 2010 to 2012. This educational foundation has equipped him with essential skills in technology, communication, and media.