Jessica Anderson
About Jessica Anderson
Jessica Anderson is a Senior Compliance Associate at Guideline, with extensive experience in operations management and regulatory compliance in the financial sector.
Current Title and Role
Jessica Anderson currently holds the position of Senior Compliance Associate, IRA at Guideline. She began this role in 2022 and works in the Orlando, Florida area.
Professional Background
Jessica Anderson has an extensive professional background in operations management and compliance. Before joining Guideline, she worked at U.S. Bank as an Operations Manager in 2022 for four months. Prior to that, she served as a Deposit Operations Manager at Truist from 2019 to 2022 and at SunTrust from 2001 to 2022, both in Orlando, Florida.
Educational Qualifications
Jessica Anderson studied Business Administration and Management, General at the University of Central Florida, where she obtained a Bachelor of Science (BS) degree. Her education spanned from 2000 to 2005.
Operational Management Experience
Throughout her career, Jessica Anderson managed the operations of three teams, overseeing 102 processes and 43 internal controls. She monitored daily work volumes of approximately 60,000-70,000 items per month across more than 100 processes. She was promoted from analyst to workflow team lead in April 2015 and then to manager in January 2017.
Process Improvement and Training
Jessica Anderson implemented cross-training plans and conducted training for both new and existing teammates in her department. She also created quick reference guides for LEAN yellow belt certification and coordinated monthly team meetings, team-building exercises, and department events to increase engagement.