Lauren Sugrue, MBA, Crps®
About Lauren Sugrue, MBA, Crps®
Lauren Sugrue, MBA, Crps®, is an Enterprise Relationship Manager at Guideline with a diverse background in client relations and healthcare management.
Current Role as Enterprise Relationship Manager at Guideline
Lauren Sugrue currently serves as an Enterprise Relationship Manager at Guideline, a role she began in 2023. In this position, she is responsible for managing and nurturing relationships with enterprise clients. Her duties likely involve ensuring client satisfaction, addressing client needs, and possibly overseeing the implementation of various client services and strategies.
Previous Role as Client Relationship Manager at Guideline
Prior to her current role, Lauren Sugrue worked at Guideline as a Client Relationship Manager from 2022 to 2023. During her time in this position, she focused on managing client relationships, ensuring their satisfaction, and possibly handling issues related to client services. This experience helped her transition into her current role as Enterprise Relationship Manager.
Experience at Boston Children's Hospital
Lauren Sugrue has significant experience at Boston Children's Hospital, where she held multiple roles. She served as Ambulatory Clinic Supervisor II for 9 months in 2021, and before that, as Ambulatory Clinic Supervisor from 2019 to 2021. Additionally, she worked as a Senior Patient Experience Representative from 2018 to 2019. During her tenure, her roles likely involved overseeing clinic operations, managing staff, and enhancing patient experiences.
Early Career Positions
Lauren Sugrue’s career includes various roles that laid the foundation for her professional development. She worked as a Teacher Assistant at the Doctor Franklin Perkins School from 2016 to 2018 and as a Customer Service Representative at MAPFRE Insurance in 2015. Additionally, she was a Residential Counselor at The Bridge of Central Massachusetts for 10 months in 2015 and an Operations Staff member at Look Memorial Park from 2010 to 2014.
Educational Background
Lauren Sugrue earned her Master of Business Administration (M.B.A.) from Assumption University, studying from 2016 to 2019. She also holds a Bachelor of Arts (B.A.) in Human Services, General, which she achieved from the same university from 2011 to 2015. Her academic background has provided a strong foundation in business management and human services.