Lawrence Telfer Csm, Psm I, Cspo
About Lawrence Telfer Csm, Psm I, Cspo
Lawrence Telfer is a Senior Participant Support Specialist at Guideline with a background in business development, e-commerce, and customer success management.
Company
Lawrence Telfer is currently employed at Guideline as a Senior Participant Support Specialist in Burlingame, California, United States. He began this role in 2022.
Title
Having a diverse career, Lawrence Telfer holds the title of Senior Participant Support Specialist at Guideline and is also involved with TELFA, Inc. as a Social Media Administrator & Content Creator (Volunteer).
Education and Expertise
Lawrence Telfer obtained a Bachelor of Science (BS) degree in Criminology from the State University of New York at Old Westbury, graduating in 2015. He is also certified as a CSM, PSM I, and CSPO.
Professional Background
Lawrence Telfer's professional journey includes positions at various companies. He worked as a Business Development professional at Gerber Tours, Inc. for six years in Woodbury, New York. He was a Customer Success Manager - B2B SaaS at MapCop, LLC for three years. He founded Seltzer Shark and served as an E-Commerce Business Owner for two years. Additionally, he had a brief stint as a Breakline Participant at BreakLine Education.
Achievements
Lawrence Telfer achieved the highest assessment score in the history of the Business Development training program at Gerber Tours. He successfully launched Seltzer Shark during the pandemic and implemented innovative ideas at a SaaS company based on customer feedback. He was also part of a business development team that generated the most revenue in company history.