Reilly Cross
About Reilly Cross
Reilly Cross is a Participant Support Specialist at Guideline with a diverse background in customer service, technical support, and social media management.
Current Role at Guideline
Reilly Cross is currently working at Guideline as a Participant Support Specialist. In this role since 2022, Cross is based in California, United States. Their responsibilities likely include assisting participants with their needs and ensuring high levels of support and communication. This position leverages Cross's strong background in participant support and customer retention.
Professional Experience in Fitness and Wellness
Reilly Cross has notable experience in the health, wellness, and fitness industry. This background is evident from their roles at companies like Aduro, where they served as a Customer Support Specialist for two years and as an Account Associate for 11 months. This demonstrates their familiarity with supporting customer wellness initiatives and managing client accounts effectively.
Career Background in Customer and Technical Support
Reilly Cross's career has spanned various roles focused on customer service and technical support. Between 2010 and 2016, Cross worked as a Customer Service Specialist at Fred Meyer in Snohomish, Washington. Additionally, at AVI-SPL, they gained valuable technical experience as an Installation Technician from 2017 to 2019, further enriching their skill set in technical support.
Education in Business Administration and Management
Reilly Cross studied at Northwest University and earned a degree in Business Administration and Management, attending from 2015 to 2017. This education provided a strong foundation in business principles and management practices, complementing their professional roles. Additionally, Cross attended Snohomish High School, Edmonds College, and Everett Community College, adding to their diverse educational background.
Experience in Social Media Management
In 2019, Reilly Cross worked as a Social Media Manager at K&CO salon for six months in Woodinville, Washington. This role involved managing the salon's social media presence, suggesting that Cross possesses skills in digital marketing and customer engagement through social platforms. Such experience is valuable for roles requiring strong communication skills and customer interaction.