Sandy Kim
About Sandy Kim
Sandy Kim is a Client Relationship Manager at Guideline with extensive experience in customer service and hospitality management.
Client Relationship Manager at Guideline
Sandy Kim currently serves as a Client Relationship Manager at Guideline. In this role since 2022, Sandy manages client interactions and ensures customer satisfaction. Sandy's responsibilities likely include maintaining client portfolios, addressing client queries, and optimizing service delivery to improve client experiences.
Customer Experience Team Lead at Mulberry Technology
Prior to joining Guideline, Sandy Kim was the Customer Experience Team Lead at Mulberry Technology from 2021 to 2022. During this tenure, Sandy led a team focused on enhancing customer interactions and support, driving initiatives to improve customer satisfaction and retention. Sandy's leadership role involved managing daily operations and strategy implementation.
Community Manager at WeWork
From 2018 to 2020, Sandy Kim worked as a Community Manager at WeWork in the Greater New York City Area. In this capacity, Sandy was responsible for managing community relations within WeWork spaces, promoting networking opportunities, and fostering a collaborative environment among members. Sandy's role was pivotal in enhancing workplace experiences and community engagement.
Hospitality Management Roles at Four Seasons Hotels and Resorts
Sandy Kim held multiple positions at Four Seasons Hotels and Resorts in Las Vegas, Nevada, from 2014 to 2018. These roles included Hotel Assistant Manager, Front Desk Manager, and Assistant Director of Housekeeping. Sandy's responsibilities spanned front desk operations, housekeeping management, and overall hotel management, contributing to guest satisfaction and operational efficiency.
Educational Background in Hospitality Management and Spanish
Sandy Kim studied Hospitality Management and Spanish at the University of Nevada-Las Vegas, earning a B.S. and B.A. The academic background provided a strong foundation in hospitality operations and language skills, essential for diverse roles in customer service and hospitality management across various prestigious organizations.