Shannon Jones
About Shannon Jones
Shannon Jones is a Revenue Operations Enablement Associate at Guideline and a member of RevGenius, with a background in sales support and customer success.
Company
Shannon Jones is currently working at Guideline as a Revenue Operations Enablement Associate since 2022, located in the Portland, Oregon Metropolitan Area. Additionally, Shannon is a member at RevGenius since 2021, also based in the Portland, Oregon Metropolitan Area.
Title
As a Revenue Operations Enablement Associate at Guideline, Shannon Jones focuses on various critical functions that improve and streamline revenue operations.
Education and Expertise
Shannon Jones graduated from The University of Texas at Austin with a Bachelor's Degree in English Language and Literature, General, from 2012 to 2015. Shannon harnesses expertise in developing processes and content around partnerships, ensuring team understanding of services, and establishing efficient remote meeting matrices for mobile sales teams.
Professional Background
Shannon Jones worked at REX as a Sales Support Manager from 2019 to 2022, enhancing the Portland, Oregon Metropolitan Area's market presence. Previous roles include a Customer Success Representative at Opcity in Austin, Texas, and supervisory positions at MAD Greens - Eat Better and Whole Foods Market. In 2015, Shannon coordinated tours at Alaska Canopy Adventures and served as a Guest Service Agent at Sheraton Hotels & Resorts in Austin, Texas. Additionally, Shannon held an internship at Bat City Review and a Resident Ambassador role at Dobie Center.
Practical Skills and Tools
Shannon Jones employs a variety of tools such as Substack, Sparkloop, Zapier, Slack, Todoist, 7taps, Canva, and Confluence. These tools are vital in engaging teams and developing strong processes. Shannon is adept at building project roadmaps, establishing remote meeting matrices, and handling territory management for the mobile sales team.