Taylor Hopkins
About Taylor Hopkins
Taylor Hopkins is an Account Coordinator at Guideline with a background in client management and a Bachelor's degree in Creative Writing from the University of Colorado Boulder.
Current Role at Guideline
Taylor Hopkins is an Account Coordinator at Guideline. Joining the company in 2022, Taylor has applied their expertise in client management to their current role. Responsibilities include overseeing client accounts, maintaining high client satisfaction, and identifying opportunities for repeat business. They leverage their strong relationship-building skills to enhance lead generation and effectively manage client issues.
Previous Experience at Output Services
Before joining Guideline, Taylor Hopkins worked at Output Services in Boulder, Colorado. They first served as a Junior Account Manager from 2018 to 2020 and later advanced to the role of Senior Account Manager, a position they held from 2020 to 2022. During their tenure at Output Services, Taylor was instrumental in maximizing repeat business opportunities and increasing revenue through effective client management.
Background at Celestial Seasonings
Prior to their roles in account management, Taylor Hopkins spent five years working as a Tour Guide at Celestial Seasonings in Boulder County, Colorado. From 2013 to 2018, they gained valuable experience in customer engagement and public speaking while guiding visitors through the facility.
Education and Academic Background
Taylor Hopkins attended the University of Colorado Boulder, where they studied Creative Writing. Taylor earned a Bachelor's degree in this field, completing their studies from 2013 to 2017. The academic foundation in creative writing has contributed to their communication skills, facilitating effective client interactions and relationship building in their professional career.