Elsy Barcia
About Elsy Barcia
Elsy Barcia is a Technical Support Specialist with extensive experience in IT support roles. She has worked for various law firms and organizations, including her current position at Gunderson Dettmer since 2016.
Work at Gunderson Dettmer
Elsy Barcia has been employed at Gunderson Dettmer as a Technical Support Specialist since 2016. In this role, she provides technical assistance and support to the firm's staff, ensuring that their technology needs are met efficiently. Her extensive experience in technical support contributes to the smooth operation of the firm's IT systems.
Previous Experience in Technical Support
Prior to her current position, Elsy Barcia worked at several prestigious law firms. She served as a Client Technical Service Engineer at Abacus Group for four months in 2016. Before that, she was a Helpdesk Analyst at Stroock & Stroock & Lavan LLP from 2013 to 2015, and at Skadden, Arps, Slate, Meagher & Flom LLP from 2006 to 2012. Additionally, she worked as a Senior Helpdesk Analyst at Ropes & Gray LLP for one year from 2012 to 2013.
Education and Expertise
While specific educational details are not provided, Elsy Barcia's career trajectory indicates a strong foundation in technical support and IT services. Her roles across various firms demonstrate her expertise in troubleshooting, user support, and IT system management, which are essential skills in the technical support field.
Background in Helpdesk Support
Elsy Barcia has a significant background in helpdesk support, having worked in this capacity for over a decade. Her experience includes roles at major law firms, where she developed skills in resolving technical issues, providing user training, and maintaining IT infrastructure. This background has equipped her with the knowledge necessary to excel in her current position.