Eric A. Berger
About Eric A. Berger
Eric A. Berger serves as a Technology and Training Specialist at Gunderson Dettmer, where he has worked since 2020. He possesses advanced troubleshooting skills and provides senior-level support for technology-related issues while also assisting in employee training.
Work at Gunderson Dettmer
Eric A. Berger has been serving as a Technology and Training Specialist at Gunderson Dettmer since 2020. In this role, he is responsible for providing advanced troubleshooting support for complex desktop, notebook, and remote computing issues. He also assists in training employees on the latest technology, ensuring that staff are equipped with the necessary skills to utilize firm-standard software applications effectively. Additionally, he manages office audio-visual systems and provides support for personal digital assistants (PDAs).
Previous Experience in Technology Support
Before joining Gunderson Dettmer, Eric A. Berger held various technology support roles. He worked at Latham & Watkins as the Manager of Technology from 2014 to 2020, where he led technology initiatives and support. Prior to that, he served as the Technology Support Lead at Latham & Watkins for one year in 2013-2014. His experience also includes a five-year tenure at Bingham McCutchen, where he progressed through several positions, including Senior Desktop Support Specialist, IT User Support Supervisor, and User Support Specialist from 2005 to 2013.
Education and Expertise
Eric A. Berger completed his high school education at Tiverton High School, graduating with a High School Diploma in 1995. He furthered his education at Northeastern University, where he earned a Bachelor of Science degree in Criminal Justice from 1995 to 2000. His educational background, combined with extensive experience in technology support, has equipped him with advanced troubleshooting skills and expertise in network issues, operating systems, and hardware.
Technical Skills and Responsibilities
In his current role at Gunderson Dettmer, Eric A. Berger is responsible for expert technology support, which includes addressing network issues, managing operating systems, and providing assistance with hardware and software applications. His role requires a high level of technical knowledge and the ability to resolve complex issues efficiently. He also plays a key role in training employees on the latest technology, which is essential for maintaining operational efficiency within the firm.