Adwit Sharma
About Adwit Sharma
Adwit Sharma serves as the Director of Product & Solutions at Gupshup, where he leads a global team and focuses on innovative customer engagement strategies. With extensive experience in product strategy and enterprise automation, he has a strong background in AI technologies and market analysis.
Current Role at Gupshup
Adwit Sharma serves as the Director – Product & Solutions at Gupshup, a position he has held since 2024. In this role, he leads a global team of 17 consultants across five countries, focusing on innovation in engagement and pricing models. His responsibilities include employing advanced AI technologies to deliver comprehensive customer experience solutions across various conversational channels, including WhatsApp, Line, and Instagram.
Previous Experience at Gupshup
Prior to his current role, Adwit Sharma worked at Gupshup in several capacities. He served as Associate Director of Product Strategy from 2022 to 2024 and as Technical Presales Manager from 2015 to 2020. During his tenure, he was involved in orchestrating product demonstrations and contributed to industry trends and academic exercises.
Experience at Yellow.AI
Adwit Sharma held multiple positions at Yellow.AI, including Sr. Manager Presales for four months in 2021 and Presales Manager from 2020 to 2021. His work involved engaging with clients to drive product adoption and enhance customer experiences through automation and conversational messaging.
Educational Background
Adwit Sharma completed his B.Tech in Information Technology at SET, Sharda University. He also attended Sardar Patel Vidyalaya for his high school education and studied at Central Academy, where he focused on Information Technology. His educational background provides a strong foundation for his career in product management and technology.
Expertise in AI and Product Strategy
Adwit Sharma has extensive experience in leading the early adoption of GPT 3.5 and GPT 4 based enterprise deployments for various use cases. He has significant expertise in product positioning and market fitment analysis, collaborating with leading analysts such as Gartner, Forrester, and Bain & Co. His focus includes discussions on enterprise automation in HR and supply chain sectors.