Ankur Gupta
About Ankur Gupta
Ankur Gupta is an Associate Director of Product Management at Gupshup, where he focuses on building partner product offerings and expanding the partner channel. He has extensive experience in product management and software engineering, having previously worked at companies such as Amadeus Labs, Archer Integrated Risk Management, and Zeta Suite.
Current Role at Gupshup
Ankur Gupta serves as the Associate Director of Product Management at Gupshup, a position he has held since 2022. In this role, he focuses on building partner product offerings to expand the partner channel across multiple geographies. His work involves addressing complex problems related to internal tools and efficiency, including the adoption of Salesforce CRM across the sales organization.
Previous Experience at Amadeus Labs
Prior to his current role, Ankur worked at Amadeus Labs as a Product Manager from 2015 to 2019. During his four years in this position, he contributed to various product initiatives in the Bengaluru area, enhancing his expertise in product management within the travel technology sector.
Professional Background
Ankur Gupta has a diverse professional background, having worked in various roles across multiple companies. He began his career as an Assistant System Engineer at Tata Consultancy Services from 2006 to 2009. He later held positions at Happiest Minds Technologies and Altisource as a Lead Business Analyst, and at Archer Integrated Risk Management and Zeta Suite as a Senior Product Manager, further developing his skills in product management and analysis.
Educational Qualifications
Ankur Gupta holds a Master of Business Administration (MBA) from the Indian Institute of Management, Indore, where he studied Business Administration and Management from 2010 to 2012. He also earned a Post Graduate Diploma in Management (PGDM) during the same period. Earlier, he completed his Bachelor of Engineering in Electrical Engineering from Bharati Vidyapeeth from 2002 to 2006.
Expertise in CPaaS and WhatsApp Business API
Ankur has significant experience in managing a highly scalable CPaaS platform, specifically focusing on the WhatsApp Business API. He has been involved in expanding the WhatsApp native platform within the northstar CX product for enterprise and SME clients, showcasing his capability in leveraging communication platforms for business solutions.